Value-Scope-Price: Design and Pricing of Advanced Service Offerings Based on Customer Value | SpringerLink
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The gap analysis model for business support services | Download Scientific Diagram
![PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/b929bfa4bb0e626a9dcc157d3dfa37d33aaec606/3-Figure2-1.png "PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar")
PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar
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The Extended Gap Model of Service Quality In their model, the authors... | Download Scientific Diagram
CHAPTER 8: PRODUCT/SERVICES AND QUALITY
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Gap Model adapted for the University as a Service | Download Scientific Diagram
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PDF] A Conceptual Study on the Relationship between Service Quality towards Customer Satisfaction: Servqual and Gronroos's Service Quality Model Perspective | Semantic Scholar
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PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar
Supplier perception gaps (Slack et al. , 2009) | Download Scientific Diagram
3. Customer Perceived Quality and its Management Implications - YouTube
3 : Gap Analysis Model Source: Parasuraman et al. (1985) | Download Scientific Diagram
The Gronroos model (Gronroos, 1984) | Download Scientific Diagram
GAPs Model of Service Quality | Download Scientific Diagram
Service Quality Gap Analysis Model, Parasuraman, Zeithaml, and Berry - YouTube
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Service Quality Models: A Gap Study
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Hanken Professor Christian Grönroos - Principles of Service Management 2 - The service profit logic - YouTube
